Shipping Policy for Perfect Office Solutions
General Shipping Information
We aim to process all orders as quickly as possible. Orders are typically processed within 1 business day. Our standard shipping days are Monday through Saturday, excluding public holidays.
Shipping Timeframes
- Handling Time: Orders placed by 3:00 PM (GMT+03:00 East Africa Time, Nairobi) will be processed the same day. Orders placed after this time will be processed the following business day.
- Transit Time: We provide shipping to all destinations within Kenya with an estimated transit time of 0-2 business days.
- Total Delivery Time: The total delivery time from the moment of purchase until the delivery to your door ranges from 0-3 business days, depending on the time the order is placed and the shipping destination.
Shipping Costs
Shipping costs vary depending on the weight and size of the items as well as the shipping destination. The specific shipping costs will be calculated at checkout.
Additional Information
- We recommend that customers provide a mobile phone number at checkout to facilitate timely delivery notifications from the courier.
- If you are ordering a high-value item, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item if sent back.
Need More Help?
If you have questions about your order status, shipping times, or delivery, please contact our customer service at info@perfectofficesolutions.co.ke. We are here to help ensure your order arrives safely and on time.