Delivery & Return

Affordable delivery available on 1000s of products. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Perfect Office Solutions offers ideal shipping methods for any requirement. Be it low priced through Speedaf /Standard Parcel Post, more quickly via G4S or Fargo courier, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Email.

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

All items

Standard delivery Get it on the same day Within Nairobi/ its Environs when you order before 3pm.

Next day delivery Get it next day, 6 days a week within Nairobi and its Environs when you order before 6pm.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the furniture is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

  • Returns: We accept returns for defective products only. The product must be new and unused.

  • Exchanges: We do not accept exchanges under any circumstances.

  • Return Process:

    • If the product is defective, please contact us within 7 days of receiving it.
    • Ensure the product is in its original, unused condition.
    • We will guide you through the return process and issue a refund or replacement as appropriate.
  • Conditions:

    • Only defective items are eligible for return.
    • The product must be returned  to store

FAQs

My order hasn't arrived yet. Where is it?

We aim to deliver your order promptly. If your order hasn't arrived yet, please contact our customer service for assistance. Depending on your location outside Nairobi, we may use couriers like Speedaf, Fargo Courier, and G4S. Delivery times may vary based on your delivery address. 

Do you deliver on public holidays?

We generally do not deliver on public holidays. However, delivery arrangements can be made on a case-by-case basis. Please contact our customer service for any specific requests.

Do you deliver to my postcode?

We deliver within Nairobi and nearby areas. For more information on your specific postcode, please get in touch with our support team, and we will confirm if delivery is available.

Is next-day delivery available on all orders?

Next-day delivery is available for most items. If you're in Nairobi, we offer same-day delivery for small and large items. Please ensure to place your order before the daily cut-off times to qualify for next-day and same day delivery.

Do I need to be there to sign for delivery?

Yes, we require a signature upon delivery to confirm receipt of the items. If you're unavailable, we can arrange for another delivery time. Please ensure someone is available to sign for the delivery.

Need a Help?

  • +254 711 456 900
  • Messenger
  • WhatsApp Icon WhatsApp
  • Email: info@perfectofficesolutions.co.ke

Subscribe us

Your Online Furniture Store for Office & Home Office

At Perfect Office Solutions, we are committed to providing high-quality office furniture and accessories that enhance your workspace. From modern ergonomic chairs and stylish office desks to practical filing cabinets and comfortable lounge furniture, we have everything you need to create a productive and welcoming environment.

Our carefully curated selection features both contemporary and classic designs that cater to different styles and preferences. Whether you’re outfitting a home office, updating your corporate space, or setting up a conference room, we offer durable, functional, and affordable options. Browse our collection today and transform your workspace with premium office furniture that combines both style and comfort.