1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you make a purchase or sign up for our services, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment providers)

b) Non-Personal Information

We automatically collect certain data to enhance your experience, including:

• IP address
• Browser type and device information
• Cookies and tracking technologies (see Cookies & Tracking below)

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2. How We Use Your Information

We use your information for the following purposes:
✔ Order Processing – To fulfill your orders and deliver office furniture efficiently.
✔ Customer Support – To respond to inquiries, process returns, and improve customer service.
✔ Marketing & Promotions – To send special offers, newsletters, and updates (with your consent).
✔ Website Analytics – To enhance our website functionality and improve user experience.
✔ Legal Compliance – To comply with applicable laws and prevent fraud.

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3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse  and we never store your payment details directly.

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4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., payment processors, shipping partners).
• Legal authorities if required by law or to prevent fraud.

Third-party providers are required to protect your data and use it solely for service fulfillment.

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5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Offer personalized recommendations

You can manage or disable cookies through your browser settings. However, disabling cookies may affect site functionality.

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6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access & Correction – Request access to or correction of your personal data.
• Data Deletion – Request deletion of your personal information (subject to legal exceptions).
• Opt-Out of Marketing – Unsubscribe from promotional emails anytime by clicking “unsubscribe.”

To exercise your rights, contact us at info@perfectofficesolutions.co.ke

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7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Please review this page regularly to stay informed.

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8. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact us at:

📧 Email: info@perfectofficesolutions.co.ke
📞 Phone: +254 711 456 900

Thank you for trusting Perfect Office Solutions with your information! Your privacy is important to us